RETURNS & EXCHANGES
It may happen that you want to return an order. Maybe because the product doesn’t meet the expectations or maybe some other reason applies. Whatever the reason is, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the web shop are for your own account. For the shipping prices consult the website of your carrier.
We only accept items if:
They are not damaged and are unused
They are returned in the original package
The return form is included
If you use your right of withdrawal please contact us via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged during a return. (In case of a damaged item, please send us a picture along with your invoice number.)
If you have purchased your NAHKA product through a dealer, please contact this NAHKA dealer. Always take a valid proof of purchase with you. They will gladly help you further.
NAHKA (The Future Now BV)
5144 NV Waalwijk – The Netherlands
Only regular priced items may be refunded, Sales items can unfortunately not be refunded.